MINI of Plano
1645 Dallas Parkway, Plano TX 75093 • Sales: (877) 321-2314 • Service: (877) 309-7704
Motorers' Opinions
What Does Our Rating Mean?

It’s an honest and unedited measure of how well we’re doing, according to actual customers who’ve done business with us in the past few months.

Our dealership’s rating is based on information collected from our customer satisfaction surveys conducted by MINI USA for new car sales and service transactions over the last 90 days, by an independent, third-party company. Neither MINI USA nor any MINI Dealers can alter the ratings or comments.

Click here for more information.

Sales Rating 4.9
  •   5.0
      –   James B., Carrollton, TX May 20, 2013
  •   5.0
      –   Brian M., Denton, TX May 15, 2013
  •   5.0
    "Mike Levey and Lance Baker were very patient and fantastic to work with. I have recommended others to contact Mike about purchasing a Mini from your dealership."   –   Sean H., Dallas, TX May 15, 2013
  •   5.0
      –   David B., Dallas, TX May 15, 2013
  •   5.0
      –   Betty B., Dallas, TX May 14, 2013
  •   5.0
      –   Tommy H., Frisco, TX May 14, 2013
  •   5.0
    "Friendly and attentive staff; clean, beautiful facility; fun atmosphere; no high pressure sales tactics - YAY!!"   –   Leighann M., Frisco, TX May 13, 2013
  •   5.0
    "Probably the best car buying experience I've ever had!"   –   Lisa M., Irving, TX May 13, 2013
  •   5.0
    "I buy more than my share of cars. 7 in the last 3 years. I have also owned many of the top line of cars from the BMW M3, Porsche 911 and Cayman S, turbo Saab, and Lexus. The service at Sewell is the best hands down. I actually enjoyed the experience. My salesman Fred was awesome. The lady who handle the paperwork, made it fast and easy. No high pressure to buy things that I did not want. I really like the dealership and the way they sell the Mini lifestyle. I feel like I belong to something unique. When I bring my car in to be washed, I am made to feel special. Seriously, who else would do that? Hats off to excellent service. I am VP over operations of a company that prides itself on customer service so if I am impressed enough to express it like this, that is saying something."   –   Charles S., Grapevine, TX May 13, 2013
  •   4.5
    "Lenny in Sales was great and same said for Manager Mike."   –   Vladimir G., Sachse, TX May 13, 2013
  •   5.0
    "Best transaction I have ever had."   –   Sandi H., Cumby, TX May 13, 2013
  •   5.0
    "My sales person Adrian Chavez was extremely helpful with my purchase. I will definitely be passing his name and sewell's name along to friends."   –   Jennifer J., McKinney, TX May 13, 2013
  •   5.0
      –   Makoto T., Dallas, TX May 13, 2013
  •   5.0
    "Russ Kirby did a great job of showing the cars and took care of us very well."   –   Phillip H., Fort Worth, TX May 13, 2013
  •   5.0
    "Perfect! I've never felt so comfortable purchasing a vehicle."   –   Brian C., Plano, TX May 13, 2013
  •   5.0
      –   Karla B., Rowlett, TX May 13, 2013
  •   4.0
    "End of month really backed up the service dept. waited several hours for my car"   –   MINI Owner, Wichita Falls, TX May 12, 2013
  •   4.5
      –   Teisha V., Dallas, TX May 11, 2013
  •   3.0
      –   David S., Savannah, TX May 11, 2013
  •   5.0
      –   Sharon W., Plano, TX May 9, 2013
  •   4.5
      –   Susan L., Rockwall, TX May 9, 2013
  •   5.0
      –   Kristi B., Little Elm, TX May 9, 2013
  •   5.0
      –   Bobby M., Plano, TX May 8, 2013
  •   3.5
    "Only disappointment was wait for the Mini arrival at dealership was far longer than we had been lead to believe. Little bit disappointed in the Satellite radio now being an option instead of standard as it was on our 2011 Clubman, I will miss it. The website pricing options should more clearly state that installation is extra cost, the way it is now its easily overlooked."   –   Brian H., Crossroads, TX May 8, 2013
  •   5.0
      –   Roy A., Sherman, TX May 7, 2013
  •   5.0
      –   Kimberly K., Lewisville, TX May 7, 2013
  •   5.0
    "From the second I step into the showroom and was greeted by the receptionist I felt I was a special customer. My Salesman, Russ Kirby, worked hard to find me the exact MINI that was looking for. The sales manage Lance & the finance person, Jenifer, each amde me feel like I a special customer."   –   Robert Todd E., Sachse, TX May 7, 2013
  •   5.0
    "Cortney was really great and kept us update on our Mini's progress during the manufacturing and delivery - - She what made our experience exceptional"   –   Douglas P., Plano, TX May 7, 2013
  •   5.0
    "Mike is a thoughtful sales, thanks for all he did for us"   –   Pin-Hsuan H., Garland, TX May 7, 2013
  •   4.5
    "Adrian is an effective sales person. He is a good communicator and is very enthusiastic about his job. He is knowledgeable and is very prepared prior my arrival. I appreciate his help very much."   –   Chung-Wei K., Irving, TX May 7, 2013
  •   5.0
    "The best car buying experience I've ever had. Every i dotted, every t crossed."   –   Jeff L., Irving, TX May 7, 2013
  •   5.0
      –   Petra C., Rockwall, TX May 7, 2013
  •   5.0
    "I purchased this car in Dallas for another home in own out of state. I chose Sewell because of the outstanding service and professionalism I have experienced as a Sewell Lexus and Infinity customer dating back to to my first Lexus purchased in 1989. Again I was blown away by the Sewell Mini team of Lance Baker and Adrian Chavez and in the end bought my first Mini in Dallas although it would have been more convenient to purchase it from the dealer near my second home."   –   Michael M., Santa Fe, NM May 6, 2013
  •   5.0
      –   Lyndal F., Wichita, KS May 6, 2013
  •   5.0
    "This was the best experience I have ever had purchasing an auto, and I've purchased alot of cars."   –   Timothy L., Southlake, TX May 6, 2013
  •   5.0
      –   MINI Owner, Savannah, TX May 4, 2013
  •   5.0
      –   ., , May 3, 2013
  •   5.0
    "We were in the market for a VW Beetle for my 15 year old daughter. But, she had seen a few Minis at her school and wanted to test drive one before we bought the VW. Russ Kirby was fantastic and taught us much about the Mini and after an hour with him, she was seriously doubting the VW. Then we went and test drove the VW and we were back at the Mini store 5 minutes later. So much more to offer and so much more fun. And, Russ made the buying experience very comfortable. My daughter sat with him to work out the price and he treated her with much respect and they quickly reached a mutually acceptable agreement. He is a real asset for Sewell Mini of Plano."   –   Harlin D., Fairview, TX Apr 30, 2013
  •   5.0
      –   MINI Owner, Dallas, TX Apr 30, 2013
  •   5.0
      –   Celeste L., Dallas, TX Apr 30, 2013
  •   5.0
    "Russ was great to work with and very helpful in coordinating the body work, extra keys and tags for my car. It was a pleasure to buy a car with Sewell."   –   Karen M., Murphy, TX Apr 30, 2013
  •   5.0
    "Mini of Plano are doing excellent and caring service, can tell the customers and I are happy with theirs mini cooper/countryman. Bart is doing great job!"   –   Robert O., Farmers Brnch, TX Apr 30, 2013
  •   5.0
    "Amazing! Loved the staff, my sales person, and the finance team really worked with me. Definitely recommend to others!"   –   Jessica P., Irving, TX Apr 30, 2013
  •   4.0
    "Hunter, my Sales advisor was fantastic to work with. He made the process easy and fun! The only black mark on the process was the sales manager who dealt with pricing my trade in. He was making borderline non-sensical arguments as to why his price was what it was, and was not listening to the empirical evidence I brought to the table showing that there was a disconnect between what the vehicle is worth on the trade-in market and what he was willing to pay. At one point he implied that I lied about the condition of the car, so I walked through the "blind bid" form that I filled out line by line to prove to him that I did not in any way misrepresent the condition of the car (which he grudgingly agreed with me on). I felt patronized and was really very close to walking out of the dealership after my discussion with him. AGAIN, these comments are in NO WAY a reflection on my sales advisor, but on the manager I dealt with regarding the trade-ins. I'll say it one more time, my Sales Advisor was great! I was coming to Plano from Austin (3+ hours away) and Hunter kept me in the loop about the car, including sending me cell phone pix from nearly every angle when I requested more photos."   –   Joseph B., Austin, TX Apr 29, 2013
  •   5.0
      –   Summer E., Carrollton, TX Apr 29, 2013
  •   4.5
      –   Angela A., Richardson, TX Apr 29, 2013
  •   5.0
    "My wife and I bought a mini from Paul a few weeks back. It was easily the best car buying experience we had. Over the course of the week we visited several dealerships looking for cars. However, our time at Sewell Mini was so positive that the other dealerships simply couldn't compete in terms of customer service and experience. Paul was an incredible Sewell representative. We'll look to purchase our future vehicles from him."   –   Chris A., Dallas, TX Apr 29, 2013
  •   5.0
      –   Jana H., Fort Worth, TX Apr 29, 2013
  •   5.0
    "They did everything to help, let me geek out about the features, and helped me pull off the most amazing surprise ever....A Mini B-Day gift."   –   Dawn M., Frisco, TX Apr 28, 2013
  •   5.0
    "Hunter was great to work with."   –   Lorn D., Dallas, TX Apr 28, 2013
  •   5.0
    "Adrian was wonderful to work with!!"   –   Ryan B., Carrollton, TX Apr 26, 2013
  •   5.0
    "Adrian is very knowledgeable about the Mini and kept us well informed about the building and shipping process. He even picked us up at the airport. He made the whole experience much more pleasant than we ever expected buying a car could be."   –   Jan H., Lubbock, TX Apr 26, 2013
  •   4.5
      –   Cheryl D., Flower Mound, TX Apr 26, 2013
  •   5.0
      –   Anna J., Baton Rouge, LA Apr 26, 2013
  •   5.0
    "Best car buying experience we have ever had."   –   Holly H., Plano, TX Apr 25, 2013
  •   5.0
    "This survey is regarding my JCW hardtop not the Bayswater S hardtop I bought 7 days before. That buying experience was so good with the previous car, I decided to buy another one. That Mike Levey is a pretty good salesman."   –   Dan F., Joshua, TX Apr 24, 2013
  •   4.5
      –   Thangamuthu S., Plano, TX Apr 23, 2013
  •   5.0
      –   Denise B., Heath, TX Apr 23, 2013
  •   5.0
      –   Charles B., Dallas, TX Apr 22, 2013
  •   5.0
      –   Stephanie H., Garland, TX Apr 22, 2013
  •   5.0
      –   Ralph M., Sachse, TX Apr 22, 2013
  •   4.5
      –   San C., Allen, TX Apr 22, 2013
  •   4.5
    "I walked into the showroom knowing what I wanted. Adrian made it very easy to complete the transaction and was very sensitive to my the amount of time I wanted to deal with the transaction (VERY LIMITED!)"   –   MINI Owner, Richardson, TX Apr 22, 2013
  •   5.0
      –   John G., Irving, TX Apr 22, 2013
  •   5.0
    "Love the entire experience!!!!!"   –   Laura S., Flower Mound, TX Apr 21, 2013
  •   4.5
    "The only issue was the sticker price on the car was lower than the actually price:("   –   Debra W., Lewisville, TX Apr 21, 2013
  •   5.0
      –   Meredith B., Aubrey, TX Apr 20, 2013
  •   4.5
      –   Cathy W., Wylie, TX Apr 18, 2013
  •   5.0
    "I bought two MINIs in the same week. I really liked both experiences."   –   Dan F., Joshua, TX Apr 17, 2013
  •   5.0
      –   Adrian B., Dallas, TX Apr 16, 2013
  •   4.5
      –   Danny F., Norman, OK Apr 16, 2013
  •   5.0
      –   Amanda G., Dallas, TX Apr 15, 2013
  •   5.0
    "Adrian was absolutely profesisonal, patient, knowledgable, and courteous throughout my entire experience. I enjoyed working with him and would recommend my family and friends to visit him when they are in need of a new car and an exceptional experience. I used to work in a customer service atmosphere and I would have loved to have Adrian Chavez on my team. He is a primary example of what customer service is."   –   Shannon A., Savannah, TX Apr 15, 2013
  •   4.0
      –   Renee W., Dallas, TX Apr 14, 2013
  •   5.0
      –   Nancy D., Plano, TX Apr 14, 2013
  •   5.0
      –   Manuel M., Sherman, TX Apr 13, 2013
  •   5.0
      –   Norma Z., Dallas, TX Apr 13, 2013
  •   4.5
      –   David B., Tyler, TX Apr 13, 2013
  •   5.0
    "MINI of Plano is extremely clean and friendly!! Russ did and continues to do an amazing job helping me get the MINI Cooper I wanted. Jennifer was nice and took the time to explain all the paperwork and optional service plans. Josh in the service department was extremely helpful getting my MINI ready for motoring!!!"   –   Jonathan G., Lewisville, TX Apr 10, 2013
  •   4.5
      –   Ireana L., Garland, TX Apr 10, 2013
  •   5.0
    "Lenny and all the staff were exceptionally helpful and friendly. We had a great experience purchasing my first car. They made sure to explain everything clearly and efficiently. We will definitely be back for our next car."   –   Francisco R., Dallas, TX Apr 10, 2013
  •   5.0
    "It is because of your people, attitude, helpfullness, knowledge that I picked Mini of Plano. I live in Midlothian. I am not going to drive all that way if it is unpleasant. Bying a vehicle is supposed to be like going to the DMV. This, was fun!"   –   Del H., Midlothian, TX Apr 9, 2013
  •   5.0
      –   Tai-Yuen C., Allen, TX Apr 9, 2013
  •   5.0
    "Our advisor Russ Kirby worked very hard for us, found use the car and talked me out of buying from other dealerships which is not easy. I thought for sure we would be buying from other dealer but Russ got us to go see him first and sold us the car. After the deal closed, Russ still continue to help us on any questions. When our daughter ready for her first car and she want a Mini too, we know where and who we are going to see - Russ Kirby at Mini of Plano."   –   Allan T., Dallas, TX Apr 9, 2013
  •   4.0
      –   Richard G., Plano, TX Apr 8, 2013
  •   5.0
      –   Johnny H., Sachse, TX Apr 8, 2013
  •   5.0
    "Lenny Poulsen is exceptional. I would drive back to Dallas just to buy from Lenny again. My MINI is the talk of all of my friends; I have recommended Lenny and MINI of Plano to all of them."   –   Norman W., Round Rock, TX Apr 8, 2013
  •   5.0
    "Best car buying experience I have had."   –   MINI Owner, Mesquite, TX Apr 8, 2013
  •   5.0
      –   Dexter H., Irving, TX Apr 8, 2013
  •   5.0
      –   Steven S., San Antonio, TX Apr 8, 2013
  •   5.0
    "This was the best car experience I have ever encountered! My salesman, Adrian was the best ever and the finance dept, David, was also the best. They made me feel very special! I will definitely go back and back!"   –   Gayl H., Plano, TX Apr 8, 2013
  •   5.0
      –   Art M., Frisco, TX Apr 8, 2013
  •   5.0
      –   Robert S., Plano, TX Apr 6, 2013
  •   5.0
      –   Christopher W., Dallas, TX Apr 5, 2013
  •   5.0
      –   Ryan T., THE COLONY, TX Apr 4, 2013
  •   5.0
      –   Margaret Y., Carrollton, TX Apr 4, 2013
  •   5.0
      –   David J., Austin, TX Apr 3, 2013
  •   5.0
      –   Ginny W., Plano, TX Apr 1, 2013
  •   5.0
    "Lenny, our salesman, has made himself very available for questions and concerns. I appreciate this."   –   Timothy L., Mineola, TX Apr 1, 2013
  •   5.0
      –   Joel B., Trophy Club, TX Mar 31, 2013
  •   5.0
    "I am SO HAPPY with my purchase as well as the process of dealing with MINI! Both Mike Levey and Hunter Folwkes were amazing to work with!!!"   –   Kellye D., Dallas, TX Mar 29, 2013
  •   5.0
    "Russ Kirby did a fantastic job, enjoyed working with him."   –   Robert A., Allen, TX Mar 29, 2013
  •   5.0
      –   Eddie B., Frisco, TX Mar 28, 2013
  •   5.0
    "The people of Sewell were so helpful with our car purchase. They were very patient with our decisions to find the perfect car for us."   –   Arundel B., Dallas, TX Mar 28, 2013
  •   5.0
    "Our sales Associate, Lenny Poulsen, was outstanding. He is an asset to the Mini of Plano company. We would highly recommend him to anyone interested in purchasing a Mini."   –   Ponda G., Frisco, TX Mar 27, 2013
  •   5.0
      –   John F., The Colony, TX Mar 27, 2013
  •   5.0
      –   Laura O., Flower Mound, TX Mar 26, 2013
  •   5.0
    "Russ Kirby was a pleasure to do business with."   –   Jonathan B., Lake Jackson, TX Mar 26, 2013
  •   5.0
      –   Paul S., Frisco, TX Mar 25, 2013
  •   5.0
    "My wife and I were very pleased with the service and the overall appeal with the MINI Dealership of Plano. We see why it has been ranked #1 in the Nation in sells and in my personal belief #1 in personal Customer Satisfaction. Our new friend and sells rep, Mike Levey, did an amazing job at introducing the "foreign" vehicle to us. LOL and we are looking forward to enjoying many a years in our stunning and amazing new ride! If your reading this and are interested in getting a new ride, stop by and pay my man Mike Levey a visit. Shout Out (S.O.) to my boy... Ryan in the FIN. OFFICE... S.O. to my girl... Kelley Wolfenburger, who helped get the ball rolling on our paper work... S.O. to the best Secretary in the SEWELL business... Stacy, who greeted us with a warm smile and offered her assistance when ever we came through the door."   –   Jessica L., Denton, TX Mar 25, 2013
  •   5.0
      –   Elizabeth F., Plano, TX Mar 25, 2013
  •   5.0
      –   Faouzi B., Heath, TX Mar 25, 2013
  •   5.0
    "Best experience buying a car, Adrian Chavez went above and beyond!"   –   Blakely U., Irving, TX Mar 25, 2013
  •   4.5
      –   Nicole S., Rowlett, TX Mar 23, 2013
  •   5.0
      –   Hannah H., Fort Worth, TX Mar 23, 2013
  •   5.0
      –   James W., Richardson, TX Mar 23, 2013
  •   5.0
      –   Xianxian S., Richardson, TX Mar 21, 2013
  •   5.0
      –   Nance E., Grapevine, TX Mar 21, 2013
  •   5.0
    "Ben Anderson was great at listening and providing excellent selection of vehicles within the scope of my desires without any high pressure tactics."   –   Victor A., Dallas, TX Mar 20, 2013
  •   5.0
      –   Jim S., Providence Village, TX Mar 20, 2013
  •   5.0
    "Cortney was awesome to work with! I normally HATE car shopping and she made it as painless as possible. The dealership was AWESOME and I know that my husband is looking forward to his next trips in for car washes, oil changes, etc!"   –   Katherine G., Lewisville, TX Mar 20, 2013
  •   5.0
      –   W. Scott F., Keller, TX Mar 19, 2013
  •   5.0
    "Our experience was definitely exceptional; my husband is even considering purchasing a mini from Adrian for himself in the next few months."   –   Amy R., Frisco, TX Mar 18, 2013
  •   5.0
      –   Tizoc S., Rogers, AR Mar 18, 2013
  •   4.5
      –   Kristina B., Dallas, TX Mar 18, 2013
  •   5.0
      –   Timothy M., Dallas, TX Mar 17, 2013
  •   5.0
      –   Gustavo A., Dallas, TX Mar 17, 2013
  •   4.5
      –   Ron C., Jessieville, AR Mar 14, 2013
  •   5.0
    "Exceptional Service! Friendly and Helpful Staff!"   –   Sheri Y., Fort Worth, TX Mar 14, 2013
  •   0.5
      –   Jason G., Plano, TX Mar 13, 2013
  •   5.0
      –   Courtney H., Columbia, SC Mar 13, 2013
  •   5.0
      –   Melvin B., McKinney, TX Mar 11, 2013
  •   5.0
      –   Shu-ping Z., Plano, TX Mar 11, 2013
  •   5.0
    "Last year, I was laid off from my job and had to move back to Texas. I managed to find work after a few months but the pay wasn't anywhere near what I had been making. I decided to go to Sewell MINI of Plano and ask what my options might be to get a lower car payment. I was greeted at the door, with a smile, by Ben Anderson. I explained to him my situation, what I was looking to accomplish and even how much I loved my current car, a MINI Clubman. He introduced me to Mike Niksich and they immediately went to work trying to figure out what they could do to help me. Mike crunched numbers while Ben showed me some cars and asked more questions about what I was looking for. It was obvious they weren't just trying to sell me a car, they were trying to help me. Ben showed me some other MINIs, asked all of the right questions and made me feel comfortable (which is a rare feeling at a car dealership). Mike came back with my options and we agreed I would return the next afternoon and they could show me specific cars that would fit my needs. I returned the next day to the same smiles and Ben showed me my best options. I picked the car that I preferred and he went back to work on the numbers. He worked tirelessly to get me in the payment range I had originally requested. At one point he could tell I was starting to worry and he looked at me and said ?Mandy, this is your car. You're leaving in this car today. Your payment is where you need it. Don't worry about it.? A few minutes later he came back and shook my hand. It was a done deal. Mike came up and patted me on the back and said ?I knew we could help you!? I let him know I'd be back to Sewell in 3 years for a new Paceman and he smiled. Most dealerships are full of high pressure, fast-talking salesman who pretend to give a crap about you until you sign on the dotted line but the people at Sewell MINI of Plano, especially Ben Anderson and Mike Niksich, are genuinely good people who just want the customer to walk out of the place satisfied. Not only with how they were treated but with the deal they got. Ben and Mike (and from what I can tell everyone else) at Sewell MINI of Plano are stellar people. I've already recommended, to friends, family and even strangers, that they buy a MINI and buy it from Sewell MINI in Plano. Ask for Ben. :) An Incredibly Happy Customer, Mandy Fregia"   –   Mandy F., Dallas, TX Mar 11, 2013
  •   5.0
    "Sewell Mini of Plano has been the best dealership I have been to in the Dallas area. The staff, environment, and cars are the best of the best. I would recommend this dealership to anyone looking for a great car buying experience. Thank you guys!"   –   Mariana C., McKinney, TX Mar 11, 2013
  •   5.0
      –   Brian L., San Antonio, TX Mar 11, 2013
  •   5.0
    "LOVE my new car! Lenny did an exceptional job making me feel catered to, as well as getting me a great deal on the car. I have definitely been passing the word along to my friends that also love my new car and are interested in a mini themselves."   –   Marcella W., Dallas, TX Mar 10, 2013
  •   5.0
      –   Dona A., The Colony, TX Mar 9, 2013
  •   5.0
      –   Elizabeth S., Dallas, TX Mar 6, 2013
  •   5.0
    "Lenny Poulson was an excellent salesman & has been very helpful before during & after the purchase of my MINI. I have been very pleased with my experience."   –   April G., Deer Park, TX Mar 5, 2013
  •   5.0
      –   Alexander S., Little Elm, TX Mar 5, 2013
  •   5.0
      –   Stacey H., McKinney, TX Mar 5, 2013
  •   5.0
    "I could not be more pleased with the sales service and staff. The team at Sewell Mini of Plano provided the absolute best car buying experience I have ever witnessed."   –   Omar C., Dallas, TX Mar 5, 2013
  •   5.0
      –   Darwin S., Frisco, TX Mar 5, 2013
  •   5.0
    "I feel like I got a great deal on the new Mini, and Jarrod and the team were very respectful of my time."   –   Robert D., Wichita, KS Mar 4, 2013
  •   5.0
    "Great experience, low pressure environment & friendly staff"   –   MINI Owner, Carrollton, TX Mar 4, 2013
  •   5.0
      –   Stephanie J., Celeste, TX Mar 4, 2013
  •   5.0
      –   Kathryn F., Dallas, TX Mar 3, 2013
  •   5.0
    "Your sales associates Mike Levy and Hunter were sensational! They were both very patient and listened to what I wanted in my first Mini. Although Hunter was with a client, he referred me to Mike and said I would be in good hands. He was right! Mike delivered and I am one happy and proud owner of my Mini! Thank you!"   –   Tam P., Farmers Branch, TX Mar 3, 2013
  •   5.0
      –   Debra S., Dallas, TX Mar 3, 2013
  •   5.0
      –   John S., Sachse, TX Mar 1, 2013
  •   5.0
      –   Albert G., Lewisville, TX Feb 28, 2013
  •   5.0
    "Mike Levy is fantastic! Honest and a real pleasure to do business with."   –   Karen Z., Pflugerville, TX Feb 28, 2013
  •   5.0
      –   Carolyn W., Sherman, TX Feb 27, 2013
  •   5.0
      –   Russell B., Granbury, TX Feb 26, 2013
  •   4.5
      –   Robert T., Maumelle, AR Feb 25, 2013
  •   5.0
    "The time taken to select the best options and financing was excellent. I feel that I have a car that will provide all my requirements with the cost that matches my goals. I am pleased with this purchase and will be returning for future purchases."   –   Colin C., Forney, TX Feb 25, 2013
  •   5.0
    "Jarrod was great :)"   –   Sara H., Dallas, TX Feb 25, 2013
  •   5.0
    "I am way more than just satisfied with my purchase. I cannot believe how understanding and patient everyone was. They over exceeded my wishes 100 times over. I love my new car and would defiantly come back to purchase a car here. I have already told my friends that are looking for purchase a Mini to go see Ben Anderson and crew a Mini Plano."   –   Heather C., Dallas, TX Feb 25, 2013
  •   5.0
      –   Wendy B., Raleigh, NC Feb 24, 2013
  •   5.0
    "I believe Sewell Mini of Plano is the best car showroom I had been to. Lenny and Adrian made our car buying experience a memorable one. I'll definitely come back to Sewell."   –   Sunil S., Plano, TX Feb 23, 2013
  •   5.0
      –   Samantha S., Dallas, TX Feb 23, 2013
  •   4.5
      –   Kai-Chuan H., Sammamish, WA Feb 23, 2013
  •   5.0
    "My salesman, Fred, did an excellent job with test rides, was very friendly and was very flexible on the delivery."   –   Kevin K., Allen, TX Feb 23, 2013
  •   5.0
      –   Moacyr G., Prosper, TX Feb 21, 2013
  •   5.0
      –   Sofia P., Tyler, TX Feb 20, 2013
  •   5.0
      –   Lisa C., Carrollton, TX Feb 20, 2013
  •   5.0
      –   Ryan V., Austin, TX Feb 20, 2013
Service Rating 4.8
  •   5.0
      –   Tim M., Frisco, TX May 20, 2013
  •   5.0
      –   Suzanne M., Plano, TX May 20, 2013
  •   5.0
      –   Paul B., Carrollton, TX May 20, 2013
  •   5.0
    "I really appreciated that when I asked what was recommended as far as doing or not doing the alignment, I was told "if this was my car, my wife's, or my daughter's, I would do the alignment, just to be on the safe side." I really appreciated that honesty! :)"   –   Amie L., Dallas, TX May 20, 2013
  •   5.0
    "Jarrod is wonderful to do business with. He identified and convenience is very valuable to us, and has made every effort to be accommodating."   –   Margaret Y., Carrollton, TX May 20, 2013
  •   5.0
    "Everytime I had to service for any reason, I usually email Brandon Horton at Sewell Mini in Plano. He always gives me exceptional service and has a smile on his face. The service department is awesome."   –   Kyssa G., Rowlett, TX May 20, 2013
  •   4.5
      –   Carlos T., Dallas, TX May 20, 2013
  •   4.5
      –   Lisa C., Fort Worth, TX May 19, 2013
  •   5.0
    "Didn't have an appointment but they worked me in."   –   Allen J., Dallas, TX May 19, 2013
  •   5.0
      –   Stacey R., Plano, TX May 19, 2013
  •   5.0
    "I love the way I am treated here. Dealing with vehicle maintenance is stressful for me but when I come here I feel like I am part of the Mini family and I feel at ease knowing my Mini Cooper will be okay. Thank you all for all you do!"   –   Grace E., Richardson, TX May 19, 2013
  •   4.5
    "Had trouble booking an appointment as I emailed my service advisor, Jeremy Luck. Apparently he no longer works there yet I received no bounce backs or auto forwards so my two emails went ignored for a week until I went through an alternative means."   –   MINI Owner, FRISCO, TX May 18, 2013
  •   5.0
    "Brandon Horton is awesome as always! I enjoyed meeting Clint and Charlie today also. I always feel like the service advisors are looking out for me."   –   Suzanne B., Carrollton, TX May 18, 2013
  •   4.5
      –   Archana V., Dallas, TX May 18, 2013
  •   5.0
      –   David H., Dallas, TX May 18, 2013
  •   5.0
      –   Rebecca H., Garland, TX May 18, 2013
  •   3.5
    "Expensive"   –   MINI Owner, Plano, TX May 17, 2013
  •   5.0
    "The service is always quick, efficient and the advisors and staff excepionally helpful and courteous."   –   Ann E., Addison, TX May 17, 2013
  •   5.0
      –   Dianna G., McKinney, TX May 16, 2013
  •   4.5
    "You guys are the best, thanks again for getting me in so quickly and giving me a loaner car!"   –   Alainna C., Lewisville, TX May 16, 2013
  •   5.0
      –   Petra C., Rockwall, TX May 16, 2013
  •   0.5
    "The 25K service stated (brakes needed) was not done. They reprogrammed apparently my computer and I lost navigation my Sirrus radio and everything else was different. I only discovered this after I got home to read the document. I ws called by Mini to ask how the service was and told them as well. I was told the service manager would call and this did not happen! I finally called and was informed of the computer update and was told to come in and they would fix my program. I am physician and live 15 miles from the service so its not that easy. I am going to go back but need to leave town. Very unprofessional and very disappointing. This could have been preventedted by doing their due diligence and checked the workings of my program!!!"   –   Barry B., Garland, TX May 16, 2013
  •   5.0
      –   Ralph S., Dallas, TX May 16, 2013
  •   4.5
    "car wash only"   –   Robert Todd E., Sachse, TX May 16, 2013
  •   5.0
    "Once again, Sewell exceeded my expectations! I am very fortunate to have Josh overseeing my service. Who knew automotive service could be this much fun??"   –   Jon C., Little Elm, TX May 14, 2013
  •   5.0
      –   Carlos Q., Midlothian, TX May 14, 2013
  •   5.0
    "As usual my service experience was great! Whenever I bring my Mini in for anything I always feel like they really care and do everything to make sure I am happy with the experience."   –   Curt H., Plano, TX May 14, 2013
  •   5.0
      –   Clair S., Dallas, TX May 13, 2013
  •   5.0
      –   Randy H., Little Elm, TX May 13, 2013
  •   5.0
    "This is the best dealership! There service is so good that I have recommended all my mini friends use this dealership's service first, knowing that they would be having a great experience. This has included a friend with a mini that needed major work and updates and another to buy her mini in Plano. Josh is the best! g"   –   Gregory S., Frisco, TX May 13, 2013
  •   5.0
      –   Kelly M., McKinney, TX May 13, 2013
  •   5.0
    "I like that you are greeted as you pull to the service garage."   –   Tasa L., Plano, TX May 13, 2013
  •   5.0
      –   Sean H., Dallas, TX May 12, 2013
  •   5.0
      –   Nick W., Lewisville, TX May 12, 2013
  •   5.0
      –   Erika B., Dallas, TX May 12, 2013
  •   5.0
    "Just brought car in for a tire rotation, they installed new front and rear brakes that were covered by my maintanance plan. It did'nt take long..."   –   Beth Y., Garland, TX May 11, 2013
  •   5.0
    "Awesome as usual!"   –   Marianne R., Plano, TX May 10, 2013
  •   5.0
    "We all face car "issues" with a healthy dose of dread. It's typically inconvenient, unpleasant and expensive. That was not the case when I called to say that a "trouble" light had just been activated on my dashboard. I spoke to Clint Fox who made arrangements for me to come in immediately and had a loan car available as soon as I got there. They kept my car over night, fixed it and washed it all for just the price of the car wash. Amazing. I cannot tell you enough how much I appreciated that."   –   Pamela Z., Dallas, TX May 10, 2013
  •   5.0
      –   Nicole D., Dallas, TX May 10, 2013
  •   4.5
      –   Vicki F., Dallas, TX May 10, 2013
  •   5.0
      –   Gillian L., Dallas, TX May 9, 2013
  •   5.0
    "Exceptional and personal service by all involved as always!"   –   John N., Plano, TX May 9, 2013
  •   5.0
    "Very friendly staff. We may hate our mini's need service but they go the extra step to make the experience an awesome visit."   –   Martell B., Dallas, TX May 9, 2013
  •   3.5
      –   Lenore M., Plano, TX May 9, 2013
  •   4.0
    "wait time was overly optimistic."   –   Leif P., Coppell, TX May 9, 2013
  •   5.0
    "Great Job!"   –   Lindsey R., Plano, TX May 9, 2013
  •   5.0
      –   Susan R., Lewisville, TX May 9, 2013
  •   5.0
    "I was extremely pleased with the way that the employees treated me even though my mother did not purchase her vehicle there. We will definitely return to this dealership for any servicing needed in the future."   –   Kimbra P., FRUITVALE, TX May 8, 2013
  •   5.0
      –   Lisa N., Richardson, TX May 8, 2013
  •   3.0
    "Came in for the clicking sound when pressing the break on park ( engine on) . Mini told me they fixed it. Got the car after 3 hours of waiting and clicking sound was still there. Normal sound or not , have no idea."   –   MINI Owner, Allen, TX May 8, 2013
  •   5.0
      –   Sun K., Richardson, TX May 7, 2013
  •   5.0
      –   Sigrid D., Frisco, TX May 7, 2013
  •   5.0
      –   Michael H., Dallas, TX May 7, 2013
  •   5.0
      –   Nick C., Carrollton, TX May 6, 2013
  •   4.0
      –   Bobbyejo C., Carrollton, TX May 6, 2013
  •   5.0
      –   Marc G., Frisco, TX May 6, 2013
  •   5.0
    "Extremly accomedating and efficent"   –   Ron D., Rockwall, TX May 5, 2013
  •   5.0
      –   John S., Dallas, TX May 5, 2013
  •   5.0
      –   Cruz C., Plano, TX May 4, 2013
  •   4.0
      –   Anita L., Flower Mound, TX May 4, 2013
  •   5.0
    "Unmatched experience. Thanks!"   –   Brian C., Plano, TX May 3, 2013
  •   5.0
      –   Robert H., Rockwall, TX May 3, 2013
  •   4.5
      –   Pamela F., Dallas, TX May 3, 2013
  •   5.0
      –   Sheryl C., Midland, TX May 3, 2013
  •   5.0
      –   Robert P., Bedford, TX May 2, 2013
  •   4.5
      –   Peter P., Crossroads, TX May 2, 2013
  •   5.0
    "All interaction with service personnel was fantastic! All problems were addressed and taken care of."   –   Tabitha C., Flint, TX May 2, 2013
  •   5.0
    "I love MINI of Plano! Everyone was great and very helpful! Thanks for everything!"   –   Stephanie N., Mesquite, TX May 2, 2013
  •   5.0
      –   Ellen R., Dallas, TX May 1, 2013
  •   5.0
      –   Alexander L., Plano, TX May 1, 2013
  •   5.0
      –   Terry M., Dallas, TX Apr 30, 2013
  •   5.0
      –   Joyce M., Denton, TX Apr 30, 2013
  •   5.0
    "Brandon Horton at Sewell Mini did everything he could to help my car . Very satisfied. I will recommend his service to others ."   –   Charlene D., Little Elm, TX Apr 29, 2013
  •   5.0
    "Best service I've ever had at any car dealership. You and your team are doing a fantastic job!"   –   Joshua W., Lewisville, TX Apr 29, 2013
  •   5.0
      –   Michael O., Carrollton, TX Apr 28, 2013
  •   5.0
      –   Dulce S., McKinney, TX Apr 28, 2013
  •   5.0
    "I've never had a mechanic come talk to me.. donovan came out shook my hand and told me what he was doing to my car."   –   Eric S., McKinney, TX Apr 28, 2013
  •   5.0
    "Flawless from start to finish."   –   David W., Kaufman, TX Apr 28, 2013
  •   5.0
      –   James G., Carrollton, TX Apr 28, 2013
  •   5.0
      –   Brenda A., The Colony, TX Apr 28, 2013
  •   5.0
      –   Monica G., Plano, TX Apr 28, 2013
  •   5.0
    "Outstanding customer service!"   –   Diane F., IRVING, TX Apr 28, 2013
  •   5.0
    "Josh was great."   –   Joseph C., Frisco, TX Apr 28, 2013
  •   5.0
      –   Lauren T., Plano, TX Apr 28, 2013
  •   5.0
      –   Patrick R., Rowlett, TX Apr 28, 2013
  •   5.0
      –   David M., Plano, TX Apr 27, 2013
  •   4.0
      –   Amanda G., Frisco, TX Apr 27, 2013
  •   5.0
      –   Michael S., Kingsland, TX Apr 27, 2013
  •   5.0
      –   Suzan R., Dallas, TX Apr 27, 2013
  •   5.0
      –   Angela P., Frisco, TX Apr 27, 2013
  •   5.0
      –   Kristi W., Dallas, TX Apr 27, 2013
  •   5.0
      –   Sophie V., Plano, TX Apr 27, 2013
  •   5.0
    "Brandon Horton prepared for my visit by having someone available to talk to me about possible extension of Warranty...and she ( I don't remember name) was excellent..... and the service to my Mini was thorough and professional..."   –   Allan B., Texarkana, TX Apr 26, 2013
  •   5.0
      –   Vickie T., Plano, TX Apr 26, 2013
  •   5.0
      –   Edmundo R., Irving, TX Apr 26, 2013
  •   5.0
    "It is a true pleasure to work with Josh Santana. It is like talking to friend. He makes sure the car is well taken care of, a replacement vehicle if needed is arranged, and advises me of any issues I was not aware of. I have complete confidence every time I take my car in for service. Thanks much!"   –   Jun L., Frisco, TX Apr 25, 2013
  •   5.0
      –   Dennis K., Garland, TX Apr 25, 2013
  •   5.0
      –   Shari B., Plano, TX Apr 25, 2013
  •   5.0
      –   Robert S., Plano, TX Apr 25, 2013
  •   5.0
      –   Loran W., Denton, TX Apr 25, 2013
  •   5.0
      –   Sara L., Carrollton, TX Apr 25, 2013
  •   5.0
      –   Crystal G., Lewisville, TX Apr 25, 2013
  •   5.0
    "Couldn't have felt more satisfied with all facets of the service."   –   MINI Owner, Dallas, TX Apr 25, 2013
  •   5.0
      –   Allison K., Plano, TX Apr 25, 2013
  •   5.0
      –   Glenn S., Lantana, TX Apr 24, 2013
  •   5.0
      –   Marjorie B., Carrollton, TX Apr 24, 2013
  •   5.0
      –   MINI Owner, Plano, TX Apr 24, 2013
  •   5.0
    "Josh is great"   –   Tommy E., Lewisville, TX Apr 23, 2013
  •   5.0
      –   Carmen T., Lewisville, TX Apr 23, 2013
  •   5.0
      –   Kirk D., Prosper, TX Apr 23, 2013
  •   5.0
      –   Mike W., Little Elm, TX Apr 23, 2013
  •   5.0
      –   Illya C., Plano, TX Apr 23, 2013
  •   0.5
      –   Cecilia M., Plano, TX Apr 23, 2013
  •   3.5
      –   Ryan M., Murphy, TX Apr 22, 2013
  •   5.0
    "outstanding timely friendly service"   –   Julie L., Plano, TX Apr 22, 2013
  •   5.0
      –   Britton M., Houston, TX Apr 22, 2013
  •   4.0
      –   Phillipa V., McKinney, TX Apr 22, 2013
  •   5.0
      –   Diana L., Flower Mound, TX Apr 22, 2013
  •   3.5
    "I was disappointed with the cleaning after the service."   –   Hardik P., Frisco, TX Apr 21, 2013
  •   5.0
      –   Dan R., Dallas, TX Apr 21, 2013
  •   5.0
    "Your service department went the extra mile for me by requesting and receiving a Goodwill water pump replacement on my Mini that was 2500miles out of warranty. Thanks a million for the service."   –   Francis W., Frisco, TX Apr 20, 2013
  •   5.0
      –   Diana M., Garland, TX Apr 20, 2013
  •   4.0
      –   Art M., Frisco, TX Apr 20, 2013
  •   5.0
      –   Jean R., Plano, TX Apr 20, 2013
  •   5.0
      –   Amber C., Garland, TX Apr 19, 2013
  •   5.0
      –   Steven S., Denton, TX Apr 19, 2013
  •   4.5
      –   Stephanie H., Plano, TX Apr 19, 2013
  •   5.0
      –   Paul L., Richardson, TX Apr 19, 2013
  •   5.0
    "Clint was very helpful and professional. Keep the great work going!"   –   Bruce B., Frisco, TX Apr 18, 2013
  •   5.0
    "I could have some sampler-like food which were fantastic at lunch time. Service rep did check my tires to see if rotation was necessary, and it was not. Simply awesome service!!"   –   Joonseok C., Dallas, TX Apr 18, 2013
  •   5.0
      –   Aaron M., Addison, TX Apr 18, 2013
  •   5.0
      –   Deena H., Dallas, TX Apr 18, 2013
  •   5.0
      –   Georgi A., Dallas, TX Apr 18, 2013
  •   5.0
    "Jarrod Crawford was extremely enthusiastic throughout the whole buying process...he made my dream car become reality."   –   Sasha A., Lewisville, TX Apr 18, 2013
  •   5.0
      –   Richard M., Plano, TX Apr 18, 2013
  •   5.0
    "I love Mini service, I was blown away in NC on my first visit and was very pleased to get the same service in TX."   –   Chad E., Lewisville, TX Apr 16, 2013
  •   4.5
    "Everyone is always friendly and professional."   –   Michael F., Corsicana, TX Apr 16, 2013
  •   5.0
      –   Randell S., ALLEN, TX Apr 16, 2013
  •   4.5
      –   MINI Owner, Allen, TX Apr 15, 2013
  •   4.5
    "Close but no one can get 100 percent marks. There is always room to improve. Not sure what you can improve but I am sure you will think of something."   –   Howard K., Plano, TX Apr 15, 2013
  •   4.5
      –   William H., Frisco, TX Apr 15, 2013
  •   5.0
      –   Karen E., Richardson, TX Apr 15, 2013
  •   5.0
      –   Jennifer H., Frisco, TX Apr 15, 2013
  •   5.0
    "The Staff at Sewell Mini is great!!!!!!!"   –   Joseph M., Grapevine, TX Apr 15, 2013
  •   5.0
      –   Lee Ann E., Corinth, TX Apr 14, 2013
  •   5.0
      –   Karen Z., Pflugerville, TX Apr 13, 2013
  •   5.0
    "Brandon and the Service Dept. at MINI of Dallas provided their usual outstanding service. However, I am very unhappy with a vehicle made in the past 20 years that has had so many problems before 70,000 miles: a cracked thermostat mount, a transmission module, and whoever heard of an engine that needed its pan dropped that soon! Thanks to the intervention of MINI/Dallas on the kaput transmission we are still driving the vehicle (and otherwise are in love with it.) But we have told friends interested in purchasing a MINI to beware, and have urged those with newer MINI's to take the extended warranty package due to the many problems we have had. And these are quite frankly inexcusable and ridiculous."   –   Jane B., Plano, TX Apr 13, 2013
  •   5.0
      –   Brandon H., Carrollton, TX Apr 13, 2013
  •   3.5
    "Overall it was a great experience. However, I had an appointment and waited 1 1/2 hours before being told you were going to have to keep my car overnight. I also needed some body work and was told I would have to drive my car across the lot to the other building to have someone else talk to me about that. It would have been nice to be able to handle it all at once and have help with that."   –   Patricia L., Plano, TX Apr 13, 2013
  •   4.5
      –   Kevin M., Mesquite, TX Apr 12, 2013
  •   5.0
      –   Del H., Midlothian, TX Apr 12, 2013
  •   5.0
      –   Alexander P., PLANO, TX Apr 12, 2013
  •   4.5
    "$$$ for servicing a MINI is high...Sadly, this may discourage future purchase."   –   Beck M., Fort Worth, TX Apr 12, 2013
  •   5.0
      –   Timothy O., McKinney, TX Apr 12, 2013
  •   5.0
      –   Lynda K., Addison, TX Apr 11, 2013
  •   5.0
    "Lena was so helpful and she even give me a list of competitor pricing for my tires. Which I thought was great because Mini had the best price in the area! I cannot thank her enough and she is always so helpful and friendly. It's nice that she actually remembered me from my last visit. Thank you! Also I have another year on my lease and wanted to test dive the Mini countryman and she was able to get us a rental to try it out. After driving it around we think the countryman might be a good option for us and our baby."   –   Carmen P., Plano, TX Apr 11, 2013
  •   5.0
    "From the service to the service folks running the show, I can't complain. Great group of people. My biggest issue is I still continue to have some sort of service done on my vehicle that really isn't routine. I've had several parts replaced, thankfully under warranty, and my driving is pretty mundane enough to not warrant this type of work, I think anyway. I hope I don't have a problem vehicle after my warranty expires at a 100, 000 miles. We really enjoy driving this car, but my wife has already mentioned several times that we won't buy another one. I hope other folks aren't experiencing the same problem. You may not have very many repeat customers."   –   Kris R., Krum, TX Apr 11, 2013
  •   5.0
      –   Charles F., Plano, TX Apr 11, 2013
  •   4.0
      –   Ahn L., ODESSA, TX Apr 11, 2013
  •   5.0
      –   Jeffrey N., Plano, TX Apr 10, 2013
  •   4.0
    "Every time I take my car in (mostly for a car wash) I end up having to readjust almost all of my seat settings. I don't know how many times I've rammed my knees into the steering wheel because my seat was moved up. It's not as annoying if it's too far back because at least I won't take out my knees, but seriously? how far are you driving the car that you really need to move the seat? Can't you just drive it uncomfortably for a few minutes so that I don't have to move my seat (height, distance from the wheel, and posture) and my steering wheel."   –   Jeannie K., Carrollton, TX Apr 9, 2013
  •   3.5
    "Very slow"   –   MINI Owner, Justin, TX Apr 9, 2013
  •   5.0
    "The service advisor was helpful and thoughtful."   –   Aric S., Dallas, TX Apr 9, 2013
  •   5.0
      –   Alexandria C., Carrollton, TX Apr 9, 2013
  •   5.0
      –   Sara S., McKinney, TX Apr 8, 2013
  •   5.0
      –   Miriam D., Dallas, TX Apr 7, 2013
  •   5.0
      –   Marion C., Denison, TX Apr 6, 2013
  •   5.0
      –   Allan T., Dallas, TX Apr 6, 2013
  •   5.0
    "Awesome!!"   –   Mitchel W., Dallas, TX Apr 6, 2013
  •   5.0
      –   Robert C., Dallas, TX Apr 6, 2013
  •   5.0
      –   Debra R., Carrollton, TX Apr 6, 2013
  •   5.0
      –   Mariann M., Oak Point, TX Apr 6, 2013
  •   5.0
      –   Sally H., Dallas, TX Apr 6, 2013
  •   5.0
      –   John R., Forney, TX Apr 5, 2013
  •   5.0
      –   Cher H., Dallas, TX Apr 5, 2013
  •   5.0
      –   Kristi T., Carrollton, TX Apr 5, 2013
  •   2.5
      –   Paul K., Plano, TX Apr 5, 2013
  •   5.0
      –   Christopher W., Dallas, TX Apr 5, 2013
  •   5.0
      –   Brian D., Coppell, TX Apr 4, 2013
  •   4.5
      –   Adolfo P., Levelland, TX Apr 4, 2013
  •   4.0
      –   Benoit B., Frisco, TX Apr 4, 2013
  •   5.0
    "Russ was extremely helpful and went out of his way to get me into the car I envisioned. He also was very kind to set me up with a loaner when I dropped off my car for window tinting on a very short notice. Top notch service."   –   Ricardo V., Dallas, TX Apr 3, 2013
  •   5.0
      –   Andrew C., Frisco, TX Apr 3, 2013
  •   5.0
      –   Nicole S., Rowlett, TX Apr 3, 2013
  •   5.0
      –   Bernadette M., Irving, TX Apr 2, 2013
  •   5.0
      –   Kelly S., Frisco, TX Apr 2, 2013
  •   5.0
      –   Thomas H., Frisco, TX Apr 2, 2013
  •   5.0
    "I appriciated how they accomodated my drop in need for service."   –   Robert N., Midlothian, TX Apr 2, 2013
  •   5.0
      –   Lauren N., Dallas, TX Apr 1, 2013
  •   3.5
    "didn't have the part, and I had to wait two days ... didn't properly explain the charges that I incurred... very nice overall and car was ready when promised... just took a while"   –   Howard T., Garland, TX Apr 1, 2013
  •   5.0
    "Josh did a great job."   –   Kevin B., Providence Village, TX Apr 1, 2013
  •   4.5
      –   William A., Plano, TX Apr 1, 2013
  •   5.0
      –   Kathryne E., Plano, TX Mar 31, 2013
  •   4.5
    "Great and Rapid service."   –   Janette R., Richardson, TX Mar 31, 2013
  •   3.5
      –   Betty W., Plano, TX Mar 31, 2013
  •   5.0
    "Really nice service folks"   –   Joel B., Trophy Club, TX Mar 31, 2013
  •   5.0
    "All excellent!"   –   Ernesto S., Frisco, TX Mar 31, 2013
  •   5.0
    "Great. The service at the Sewell MINI of Plano is "The Best in the Nation!". I'm very pleased with the quality of the service and the expediency that they completed my service in."   –   Jessica L., Denton, TX Mar 31, 2013
  •   5.0
    "Fabulous service. My service adviser is world class."   –   Tien N., Jonesboro, GA Mar 31, 2013
  •   5.0
      –   Sheri K., Rayville, LA Mar 30, 2013
  •   5.0
    "I love the service department. We always get the rockstar treatment. Much appreciated and will be loyal customers."   –   Debbie E., Frisco, TX Mar 30, 2013
  •   5.0
      –   Pamela J., Bonham, TX Mar 30, 2013
  •   5.0
      –   W. Scott F., Keller, TX Mar 29, 2013
  •   5.0
    "All of the nagging things that have been difficult to repair in the past were repaired properly and the experience was great. Nice job!!"   –   James B., McKinney, TX Mar 29, 2013
  •   5.0
      –   Maria L., Carrollton, TX Mar 29, 2013
  •   5.0
      –   David M., Dallas, TX Mar 29, 2013
  •   5.0
    "This service visit was great. The service advisor, Jeremy Lucky, was really good about keeping me updated about the status of my car and set realistic expectations about when the work would be done."   –   Trang N., Carrollton, TX Mar 28, 2013
  •   5.0
      –   Karrie G., Lewisville, TX Mar 28, 2013
  •   4.5
      –   Jeff M., Dallas, TX Mar 28, 2013
  •   5.0
      –   Paul D., Dallas, TX Mar 28, 2013
  •   5.0
      –   Kyla R., Wylie, TX Mar 28, 2013
  •   5.0
      –   Melinda R., Dallas, TX Mar 28, 2013
  •   3.0
    "This time was very disappointing getting different information from different people in the service dept.I usually leave the place completely happy and satisfied.. my seat would be adjusted to how it was when I left it, my radio station and even the temperature would be programmed in the loaner.. this time.. there was nothing"   –   MINI Owner, Frisco, TX Mar 27, 2013
  •   5.0
      –   Brandon C., Dallas, TX Mar 26, 2013
  •   5.0
      –   Ed E., Frisco, TX Mar 26, 2013
  •   5.0
      –   Christine C., Allen, TX Mar 26, 2013
  •   4.0
      –   Judy B., Frisco, TX Mar 26, 2013
  •   4.0
    "The service experience was outstanding, however, it would have been exceptional if the oil filter had been changed along with the oil, when broken parts were found in the oil pan."   –   Lon C., The Colony, TX Mar 26, 2013
  •   4.5
    "Brandon was great. Quick, and complete"   –   Lance A., McKinney, TX Mar 25, 2013
  •   5.0
      –   Tarra W., Yukon, OK Mar 25, 2013
  •   5.0
      –   Sandy M., McKinney, TX Mar 25, 2013
  •   1.5
    "My visit was a perfect example of why some people do not trust this industry. I took my Mini in for a coolant leak and two NHV issues, and ended up with a timing chain job that was not completed as per the tech story. How many times are other "gravy" jobs sold and not completed? My NHV concerns were not attempted to be fixed, nor was I kept updated about the status of repairs or lack thereof. My concern now is that my warranty will end soon and the quality of work completed, it makes me consider selling my Mini."   –   Peter H., Dallas, TX Mar 25, 2013
  •   5.0
    "Josh and the service tech who worked on my car are exceptional people."   –   Scott M., Plano, TX Mar 24, 2013
  •   5.0
      –   Jill C., Van Alstyne, TX Mar 24, 2013
  •   5.0
      –   Trevor J., Rockwall, TX Mar 24, 2013
  •   5.0
    "Still have a problem with one of the key fobs, but they tried recreating the problem and found it to be in working order for them (I actually watched them start the car several times with it--I just can't) and have asked for me to bring the car back when I can leave it for a couple of days...no problem."   –   Thomas M., Parker, TX Mar 23, 2013
  •   5.0
    "Great job!"   –   Garrett M., Dallas, TX Mar 23, 2013
  •   5.0
    "My best experience at Sewell MINI."   –   Michael C., Carrollton, TX Mar 23, 2013
  •   5.0
      –   mark s., Argyle, TX Mar 23, 2013
  •   5.0
    "I really like your lounge chairs."   –   Daniel D., Dallas, TX Mar 22, 2013
  •   5.0
      –   Robert H., Frisco, TX Mar 22, 2013
  •   5.0
      –   Kevin P., Dallas, TX Mar 22, 2013
  •   5.0
      –   Cindy W., Arlington, TX Mar 22, 2013
  •   5.0
      –   Terry M., McKinney, TX Mar 22, 2013
  •   5.0
    "They were very flexible working me in at the last minute. I don't have many days free from work and I needed help and they were very accomidating."   –   Leslie M., Coppell, TX Mar 22, 2013
  •   5.0
      –   Janet D., Haslet, TX Mar 21, 2013
  •   5.0
      –   Robert S., Garland, TX Mar 21, 2013
  •   5.0
    "Josh is exceptional"   –   Vivian D., Sunnyvale, TX Mar 21, 2013
  •   3.0
    "I went in because my maintenance light was on and I thought I needed an oil change. It turned out I didn't need an oil change but there were some recall things they needed on work on. Plus I keep getting a notification that there is a light out or something. Everything was all done in 2.5 hrs or so. I still need an oil change so I have to come back for that. About 15min later when getting coffee the light reflector under my liscence plate fell off. It looked cracked. Like it was cracked when putting it back on. Now I'm going back this next sat. Not thrilled about that. Plus the light notification came on. Overall the experience was average."   –   Alexander K., Dallas, TX Mar 21, 2013
  •   4.0
    "The whole experience was fine, but $30 seemed a little pricey just to rotate the tires compared to other places. Other than the $$$, I would give it 5 stars. (My whole reason for buying the Mini was to save money) I went ahead and did it because I was already getting the car worked on, but I probably wouldn't do it again. The waiting room and the whole dealership is very nice, though."   –   Christine B., Denison, TX Mar 21, 2013
  •   5.0
    "Very attentive to customer needs"   –   Lynne G., Pottsboro, TX Mar 21, 2013
  •   5.0
    "You have a good asset with Josh"   –   Brian S., Coppell, TX Mar 21, 2013
  •   5.0
      –   Irma P., McKinney, TX Mar 21, 2013
  •   5.0
      –   Molly M., Little Elm, TX Mar 21, 2013
  •   5.0
      –   James G., Denton, TX Mar 20, 2013
  •   5.0
      –   Isador L., Plano, TX Mar 19, 2013
  •   5.0
      –   Elizabeth M., Garland, TX Mar 19, 2013
  •   5.0
    "This was the first service that I have had with Mini and it was exceptional. Jeremy met me at the front door because I had a 7:30AM appointment, greeted me, asked me to walk around the vehicle and go over any other issues that I had experienced. He was very receptive to me explaining my issues with the car and promised to have them inspected. He personally lead me to the waiting area, instead of just showing me where it was and checked on me twice during the service event. The waiting area was very pleasant and functional. The Wi-Fi enabled me to keep working while my car was being serviced and the coffee was delicious. I will not take my car to any other service location after this visit because it was smooth, comfortable and easy."   –   Jessica P., Frisco, TX Mar 19, 2013
  •   5.0
      –   Robert B., keller, TX Mar 19, 2013
  •   5.0
    "no appt and still in and out in an hour."   –   MINI Owner, Euless, TX Mar 19, 2013
  •   5.0
      –   Steven H., Celina, TX Mar 19, 2013
  •   5.0
      –   Laura O., Flower Mound, TX Mar 18, 2013
  •   5.0
      –   Kim K., Plano, TX Mar 18, 2013
  •   5.0
      –   Lee W., Dallas, TX Mar 18, 2013
  •   5.0
      –   Angela V., Dallas, TX Mar 18, 2013
  •   5.0
    "Josh Santana and team always exceed my expectation. Excellent work guys!"   –   Cesar P., Frisco, TX Mar 18, 2013
  •   4.0
      –   Nichole H., Plano, TX Mar 18, 2013
  •   5.0
      –   Joshua C., Farmers Branch, TX Mar 18, 2013
  •   5.0
    "I love Sewell Mini. They are always professional and courteous and they do their job."   –   Isaiah B., Rowlett, TX Mar 17, 2013
  •   5.0
    "Exceptional service. I was extremely happy with the courteous and professional manner of your staff. I would highly recommend your dealership. Many thanks."   –   Carol S., Dallas, TX Mar 16, 2013
  •   2.5
      –   Clint C., Texarkana, AR Mar 16, 2013
  •   5.0
      –   Stanford B., Carrollton, TX Mar 16, 2013
  •   5.0
    "I was surprised how "mini" things were wrong with it for such a new car, what will it we like when it's 10yr young"   –   Julie M., Plano, TX Mar 16, 2013
  •   4.0
    "After the this visit the trip odometer no longer lights up on the display."   –   Richard L., Lucas, TX Mar 16, 2013
  •   4.5
      –   Patricia E., Irving, TX Mar 16, 2013
  •   5.0
      –   Tam P., Farmers Branch, TX Mar 16, 2013
  •   5.0
      –   Nadiya R., Carrollton, TX Mar 16, 2013
  •   4.5
      –   Carey P., Plano, TX Mar 15, 2013
  •   5.0
    "Josh Santana is always upbeat and on his game. I like this place! the people are friendly and they seem to enjoy working at there job! Very Refreshing!!!"   –   Christopher F., Dallas, TX Mar 15, 2013
  •   1.5
    "Check engine light issue. Car was to be "fixed". Check engine light came back on the next day after picking up car and it is currently back at the dealership. It's been there for 2 full days and I still have no status update. I have no idea what is going on this time around. I am also not interested in paying ANOTHER deductable for something that was obviously missed the first time."   –   Nickey B., Dallas, TX Mar 15, 2013
  •   5.0
      –   Victoria T., Texarkana, TX Mar 15, 2013
  •   5.0
      –   Jack G., Grapevine, TX Mar 15, 2013
  •   5.0
      –   Nena M., Richardson, TX Mar 15, 2013
  •   5.0
      –   Karen O., Lewisville, TX Mar 14, 2013
  •   5.0
    "Amazing service...second to none!!!"   –   Harold R., Haslet, TX Mar 14, 2013
  •   5.0
      –   Dionne F., Frisco, TX Mar 14, 2013
  •   5.0
    "Brandon Horton handle my visit and was outstanding, He is a keeper. Thank you!"   –   Greg M., Garland, TX Mar 12, 2013
  •   4.5
      –   Shannon J., Lewisville, TX Mar 12, 2013
  •   5.0
      –   Jenovia H., Plano, TX Mar 12, 2013
  •   5.0
      –   Paul B., Carrollton, TX Mar 12, 2013
  •   5.0
      –   Jennifer H., Addison, TX Mar 12, 2013
  •   3.0
      –   Larry J., Plano, TX Mar 11, 2013
  •   4.5
      –   Kathy L., Dallas, TX Mar 11, 2013
  •   5.0
      –   Brad R., McKinney, TX Mar 11, 2013
  •   5.0
      –   Tien L., Allen, TX Mar 9, 2013
  •   5.0
      –   Thomas R., Bonham, TX Mar 9, 2013
  •   5.0
      –   Jeffery H., Plano, TX Mar 8, 2013
  •   5.0
      –   Billy S., Plano, TX Mar 8, 2013
  •   5.0
      –   Wendy S., McKinney, TX Mar 8, 2013
  •   4.5
      –   Laura G., Dallas, TX Mar 8, 2013
  •   5.0
      –   Candice H., Bedford, TX Mar 8, 2013
  •   5.0
      –   ., , Mar 8, 2013
  •   4.0
      –   Cathy C., Allen, TX Mar 8, 2013
  •   5.0
    "I complain ONLY about the cost /grin but then I always do that."   –   Joshua C., Farmers Branch, TX Mar 8, 2013
  •   4.5
      –   Orman F., Marshall, TX Mar 7, 2013
  •   5.0
      –   Sean H., Dallas, TX Mar 7, 2013
  •   2.5
    "They charged me more than I approved! (supposedly a misunderstanding). before this service we stopped taking the mini to the dealer because we were very disappointed to have to pay for something that is not well made. liquid leaked from the screw hole in the bottom of the cup holders down into the shifter mechanism. Cup holders are not water tight and sit squarely over the shifter (cold beverages sweat )so the transmission malfunctioned in my Mini. Dealership pulled out shifter mechanism and found it filled with some liquid. I believe we're not the first very disappointed with this problem because I read a lot of blogs discussing about this problem. Happened to us twice... the first time they didn't tell us what really happened! Thanks!"   –   Lizzette S., McKinney, TX Mar 7, 2013
  •   5.0
      –   Kathryn F., Dallas, TX Mar 7, 2013
  •   4.5
      –   Dee H., Eddy, TX Mar 7, 2013
  •   5.0
      –   Noni C., McKinney, TX Mar 6, 2013
  •   4.5
    "Wanted to try a hardtop for the loaner. May buy one in the future"   –   Bradley S., Grapevine, TX Mar 6, 2013
  •   4.0
      –   Kanwar S., Dallas, TX Mar 5, 2013
  •   5.0
      –   Michael H., Dallas, TX Mar 5, 2013
  •   5.0
      –   Jennifer H., Allen, TX Mar 5, 2013
  •   5.0
      –   Pat M., Prosper, TX Mar 5, 2013
  •   5.0
      –   Juan R., Irving, TX Mar 3, 2013
  •   4.5
      –   Duncan H., Plano, TX Mar 3, 2013
  •   4.5
      –   Jacqueline D., ALLEN, TX Mar 3, 2013
  •   5.0
      –   Holly H., Murphy, TX Mar 3, 2013
  •   4.0
      –   April P., Little Elm, TX Mar 2, 2013
  •   4.5
    "Everything was great, It was even better than the Mini of Dallas, My son and I appreciated that the loaner was not smelly like the ones we got from Mini of Dallas.... Was almost perfect expet the Lady at the front office was very cold and unfriendly... But other than this w'll sure be back.."   –   Nasser E., Coppell, TX Mar 2, 2013
  •   4.5
    "The staff is curtious and very helpful. My experience was so good that I decided to backout of a deal to trade my mini if for another car and will stick with Mini."   –   Jason S., McKinney, TX Mar 2, 2013
  •   5.0
      –   Clint V., Farmers Branch, TX Mar 1, 2013
  •   5.0
    "SOME THING MUST BE WORKING AT YOUR COMPUTER. THIS IS THE SECOND TIME THAT I HAVE TO FILL OUT A SURVEY.IF SOMETHING IS WRONG WITH YOUR SERVICE OR MY MINI IN THE FUTURE I WILL LET YOU KNOW.YOUR SURVEY IS NOT USER FRIENDLY !! MINI of PLANO HAS ALWAYS RATED ALL "10" IN ALL THE BLANKS . LORAN KAY WILLIAMS"   –   Loran W., Denton, TX Mar 1, 2013
  •   5.0
      –   John S., Sachse, TX Mar 1, 2013
  •   5.0
      –   Stuart H., Irving, TX Mar 1, 2013
  •   5.0
      –   Joseph R., Allen, TX Feb 28, 2013
  •   5.0
      –   Blake R., Dallas, TX Feb 28, 2013
  •   5.0
      –   Grace C., Addison, TX Feb 28, 2013
  •   5.0
      –   Patricia W., Dallas, TX Feb 28, 2013
  •   5.0
      –   Carol G., Prosper, TX Feb 28, 2013
  •   4.5
    "My service experience was pleasant and efficient."   –   Antoine S., Plano, TX Feb 27, 2013
  •   5.0
      –   William G., McKinney, TX Feb 26, 2013
  •   4.5
    "I stopped in without an appointment and they took the time to review my issue, give me a loaner car, and correct the problem."   –   Robin M., Savannah, TX Feb 26, 2013
  •   5.0
      –   Lewis S., Plano, TX Feb 26, 2013
  •   5.0
      –   Padmavathi U., Plano, TX Feb 26, 2013
  •   3.5
      –   Felisa C., Lubbock, TX Feb 26, 2013
  •   5.0
      –   Jeffery H., Plano, TX Feb 25, 2013
  •   5.0
      –   Stacey H., Allen, TX Feb 25, 2013
  •   5.0
      –   Jeff K., Coppell, TX Feb 25, 2013
  •   5.0
      –   Nicholas P., Garland, TX Feb 25, 2013
  •   5.0
      –   Stephanie J., Celeste, TX Feb 25, 2013
  •   3.5
      –   Lesli H., Garland, TX Feb 25, 2013
  •   5.0
      –   Martell B., Dallas, TX Feb 25, 2013
  •   5.0
    "I had my dog with me and everyone made both of us feel welcome!"   –   Harriet G., Dallas, TX Feb 25, 2013
  •   5.0
      –   Deanna E., Coppell, TX Feb 24, 2013
  •   5.0
    "You guys are awesome, best customer service that I've ever had with a dealership!"   –   Joe Dan G., Carrollton, TX Feb 24, 2013
  •   5.0
      –   Robert W., Plano, TX Feb 24, 2013
  •   5.0
    "My Service Advisor was great!"   –   Carole S., The Colony, TX Feb 23, 2013
  •   5.0
    "Thank you Brandon Horton. His professionalism and willing to go the extra mile me feel right at home. My family and I no we're in great hands with Mr. Horton"   –   Sherryl H., Plano, TX Feb 23, 2013
  •   5.0
    "you guys are truly amazing ! thank you"   –   Kathy G., Rockwall, TX Feb 23, 2013
  •   5.0
      –   Kevin H., Denton, TX Feb 23, 2013
  •   5.0
    "The services are outstanding because they did listen to their customers or me,for examples, to making an apppointment by phone or email, responsed right away, very consider to their customer's needs or me..making me feeling right with Mini of Plano."   –   Robert O., Farmers Brnch, TX Feb 22, 2013
  •   5.0
    "Brandon was amazing!!!!!"   –   ., , Feb 21, 2013
  •   2.5
    "I arrived @ 1115 for an 1130 appt. I left @ 2 only because I asked if my car was ready. It was sitting outside parked. I had been sitting in the lounge the entire time, not sure the had tried to look for me or not.....It was an oil change & car wash"   –   Traci L., Dallas, TX Feb 21, 2013
  •   5.0
      –   Amy H., Dallas, TX Feb 21, 2013
  •   5.0
      –   Patricia S., Plano, TX Feb 21, 2013
  •   5.0
      –   Colleen P., McKinney, TX Feb 21, 2013
  •   5.0
    "Josh Santana was my SA - he proactively kept me informed on the status of all work being completed, even providing thorough explanations for the service."   –   Michelle R., Irving, TX Feb 20, 2013
  •   5.0
      –   Darrell L., Lewisville, TX Feb 20, 2013
  •   5.0
      –   Shara N., Carrollton, TX Feb 20, 2013
MINI of Plano 1645 Dallas Parkway Plano , TX 75093 Sales: (877) 321-2314